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  •  Useful Contact Information for Florists Who Are Members of the Teleflora Network

     Each day we work hard to assure that Customer Service for florist members of Teleflora is the best service organization in the world. We have a motivated team of customer service professionals in Los Angeles, Oklahoma City, Paragould and Toronto working together to make your shop  needs our number one priority. MyTeleflora has the best service from the best people.

    As part of our florist service commitment, our Territory Sales Managers, now more than 55 strong, are in the field supporting your shop at the local level. Each week 2,000 shops receive visits by our team of Territory Sales Managers to protect and promote the quality and integrity of  our network.

     

    US FLORIST MEMBERS: CANADA FLORIST MEMBERS:
    Teleflora U.S. business hours 
    Monday - Friday: 7:00 a.m. - 5:00 p.m. (Pacific Time)
    Saturday: 6:00 a.m. - 2:00 p.m. (Pacific Time)
    Teleflora Canada business hours
    Monday - Friday: 8:30 a.m. - 6:00 p.m. (Eastern Time)
    Saturday: 9:30am - 2:00 p.m. (Eastern Time)
       
    Customer Service for US Florists
    800.421.2815
    fax: 405.440.6000
        • For questions regarding your monthly statement 
        • Status of product orders and shipping inquiries 
        • To obtain wire order information 
    Customer Service for Canadian Florists
    800.668.5770
        • For questions regarding your monthly statement 
        • Status of product orders and shipping inquiries 
        • To obtain wire order information 
       
    Advertising Co-Op
    800.421.2815 
        • For co-op rates and information 
        • For participation in co-op opportunities
    Advertising Co-Op [Canada]
    800.333.0205
    fax: 800.461.7351 
        • For co-op rates and information
        • For participation in co-op opportunities
       
    Credit
    800.456.7890 x5516
        • To check on the status of your account 
        • To resolve past due balances
    Daisy POS Support [Canada]
    888.324.7963
    email: daisysupport@teleflora.com
        • For questions and support regarding Daisy
       
    Credit Card Services
    800.421.2815
        • For information regarding status of your account 
        • For questions regarding card plan options 
        • To obtain equipment information or service 
        • To order credit card supplies
     
       
    Delivery Report Forms
    fax: 800.232.3811
       • Fax all delivery reports forms to this fax number
     
       
    Directory - Non-Covered Cities
    800.421.2815
        • For assistance in placing orders for non-covered cities
        • For assistance in placing codified product orders
     

    Dove Network®
    800.643.0100

    Daisy POS Support
    888.324.7963
    email: daisysupport@teleflora.com
        • For questions and support regarding Daisy

    DovePlus
    800.720.9410
    email: doveplus@teleflora.com
        • For installation and support.

    Dove POS Support
    866.444.3683
    email: dovepossupport@teleflora.com
        • For questions and support regarding Dove POS 

    Eagle POS Support
    800.237.7673
    email: eaglesupport@teleflora.com
        • For questions and support regarding Eagle

    eFlorist Program
    866.983.3932
    email: webmaster@teleflora.com 

    Industry Relations
    800.321.2654 
        • For information regarding Design Education 
        • For information on Teleflora's interfacing with allied, state and national organizations

    International Orders
    800.421.2815
        • For information and assistance in placing international orders

    RTI POS Support
    800.621.8324 
        • For questions and support regarding RTI 

    Product Orders
    800.333.0205
        • To order Teleflora keepsake and everyday products

    Sales
    800.421.2815
        • To contact your Territory Sales Manager (A representative will take a message and see that your call is returned within 24 hours.)

    Units
    800.321.2654, ext. 4606
    email: dnelson@teleflora.com 

    For departments not listed above, please call 800.421.2815 during regular business hours and our operator will be happy to direct your call.

    Contact  by Mail 

    Flower Order Delivery Report Forms
    Teleflora
    3737 NW 34th St.
    Oklahoma City, OK 73112

    Flower Order Adjustment Report Forms
    Teleflora
    3737 NW 34th St.
    Oklahoma City, OK 73112

    Clearinghouse Payments
    Teleflora
    P.O. Box 60910
    Los Angeles, CA 90060-0910

    Correspondence
    Teleflora
    P.O. Box 30130
    Los Angeles, CA 90030-0130

    UPS (or other private carrier)
    Teleflora
    11444 West Olympic Boulevard
    Los Angeles, CA 90064

     

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