Useful Contact Information for Florists Who Are Members of the Teleflora Network
Each day we work hard to assure that Customer Service for florist members of Teleflora is the best service organization in the world. We have a motivated team of customer service professionals in Los Angeles, Oklahoma City, Paragould and Toronto working
together to make your shop needs our number one priority. MyTeleflora has the best service from the best people.
| US FLORIST MEMBERS: |
CANADA FLORIST MEMBERS: |
Teleflora U.S. business hours
Monday - Friday: 8:00 a.m. - 7:00 p.m. (Central Time)
Saturday: 8:00 a.m. - 12:00 p.m. (Central Time) |
Teleflora Canada business hours
Monday - Friday: 8:30 a.m. - 7:00 p.m. (Eastern Time)
Saturday: 9:30 am - 12:00 p.m. (Eastern Time) |
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Customer Service for US Florists
800.421.2815
fax: 405.440.6000
• For questions regarding your monthly statement
• Status of product orders and shipping inquiries
• To obtain wire order information |
Customer Service for Canadian Florists
800.421.2815
fax: 800.213.8330
• For questions regarding your monthly statement
• Status of product orders and shipping inquiries
• To obtain wire order information |
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Advertising Co-Op
800.421.2815
• For co-op rates and information
• For participation in co-op opportunities |
Advertising Co-Op [Canada]
800.333.0205
fax: 800.213.8330
• For co-op rates and information
• For participation in co-op opportunities |
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Credit
800.456.7890 x5516
• To check on the status of your account
• To resolve past due balances |
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Credit Card Services
800.421.2815
• For information regarding status of your account
• For questions regarding card plan options
• To obtain equipment information or service
• To order credit card supplies |
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Delivery Report Forms
fax: 800.232.3811
• Fax all delivery reports forms to this fax number |
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Directory - Non-Covered Cities
800.421.2815
• For assistance in placing orders for non-covered cities
• For assistance in placing codified product orders |
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24 Hour Flowers
866.474.7347
email: 24HourTech@teleflora.com
• For questions and support regarding 24 Hour Flowers
DovePlus
800.720.9410
email:
doveplussupport@teleflora.com
• For installation and support.
Dove POS Support
866.444.3683
email:
dovepossupport@teleflora.com
• For questions and support regarding Dove POS
Eagle POS Support
800.237.7673
email:
eaglesupport@teleflora.com
• For questions and support regarding Eagle
eFlorist Program
866.983.3932
email: eflorist@teleflora.com
• Or login to eSAT to for live online chat support
Industry Relations
800.321.2654
• For information regarding Design Education
• For information on Teleflora's interfacing with allied, state and national organizations
International Orders
800.421.2815
• For information and assistance in placing international orders
RTI POS Support
800.621.8324
• For questions and support regarding RTI
Product Orders
800.333.0205
• To order Teleflora keepsake and everyday products
Sales
800.421.2815
• To contact your Territory Sales Manager (A representative will take a message and see that your call is returned within 24 hours.)
Units
800.321.2654, ext. 3591
email:
lmckinnion@teleflora.com
For departments not listed above, please call 800.421.2815 during regular business hours and our operator will be happy to direct your call.
Contact by Mail
Flower Order Delivery Report Forms
Teleflora
3737 NW 34th St.
Oklahoma City, OK 73112
Flower Order Adjustment Report Forms
Teleflora
3737 NW 34th St.
Oklahoma City, OK 73112
Clearinghouse Payments
Teleflora
P.O. Box 60910
Los Angeles, CA 90060-0910
Correspondence
Teleflora
P.O. Box 30130
Los Angeles, CA 90030-0130
UPS (or other private carrier)
Teleflora
11444 West Olympic Boulevard
Los Angeles, CA 90064