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2 Color – A Historical Background

3 A Glossary of Color Terms

4 The Color Wheel and Color Relationships

5 The Professional Application of Color

6 Additional Tips About Using Color

7 Expressing Emotion with Color

8 Test Your Knowledge of Color

1 Preparing For Sympathy Consultation

2 The Dynamics Of Loss

3 Religious and Ethnic Considerations

4 Rapport with Funeral Directors, Part 1

5 Rapport with Funeral Directors, Part 2

6 Rapport with Funeral Directors, Part 3

7 Tips for Professional Selling

8 Sympathy Terminology

9 Test Your Knowledge of the Floral Sympathy Business

1 Getting Started

2 Design Basics – Funeral Wreath

3 Design Basics – Ribbon Covered Heart

4 Design Basics – Floral Cross

5 Regional Set Pieces – Broken Wheel

6 Regional Set Pieces – Gates Ajar

7 Regional Set Pieces – Broken Heart


	Business Resources
	Living Color
	Sympathy Sales
	Sympathy Designs

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